Terms of service

Welcome to Temperaise! These Terms of Service ("Terms") govern your use of our website (temperaise.com) and the purchase of our smart self-cleaning water bottles. By accessing or using our website, you agree to comply with these Terms.

1. GENERAL CONDITIONS

By using our site, you confirm that you are at least the age of majority in your province/state or have given consent for any minors under your care to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our products or services without express written permission from us.

2. PRODUCTS & PRICING

  • All products listed on temperaise.com are subject to availability. We may discontinue any product at any time.
  • Prices are subject to change without notice.
  • While we strive for accuracy in product descriptions and images, we do not guarantee that all information is error-free.

3. ORDERS & PAYMENTS

  • You agree to provide accurate and complete order information when making a purchase.
  • Payments are processed securely through our trusted payment providers.
  • We reserve the right to refuse or cancel any order suspected of fraudulent activity.

4. SHIPPING & DELIVERY

  • We ship across Canada and may offer international shipping where applicable.
  • Estimated delivery times are provided at checkout but are not guaranteed.
  • Customers are responsible for providing correct shipping details. We are not liable for lost or misdelivered packages due to incorrect addresses.

5. RETURNS & REFUNDS

  • We offer a 30 day return policy on unused and unopened products.
  • To request a return, contact us at info@temperaise.com with your order details.
  • Refunds will be processed to the original payment method after the returned item is received and inspected.

6. WARRANTY & LIABILITY

  • Our smart bottles come with a 30 days limited warranty covering manufacturing defects.
  • The warranty does not cover normal wear and tear, accidental damage, or misuse.
  • Temperaise is not responsible for any health issues, damages, or losses caused by improper use of our products.

7. PRIVACY POLICY

  • Your personal information is protected under our Privacy Policy link.
  • We do not share customer data with third parties without consent.

8. CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time. Your continued use of our website constitutes acceptance of any changes.

9. CONTACT INFORMATION

For any questions about these Terms, contact us:

📧 Email: info@temperaise.com
📍 Address: Montreal, Canada

Thank you for shopping with Temperaise! 💧